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Bang Personal Training - Help Centre

Member FAQs

Where do I download the scheduling app?

How do I update my account/billing info?

I am going to be away for ___ days. Can I pause my membership? 

Why am I unable to schedule any GPT appointments through the app?

I’ve got a billing question/issue. Who should I reach out? 

What should I do? I can’t find an answer to my question. 

Tech-Related

Where do I download the scheduling app?

Why am I unable to schedule any GPT appointments through the app?

How do I cancel an appointment from the app?

How do I make standing appointments through the app?

Account & Billing

How do I update my account/billing info?

I’ve got a billing question/issue. Who should I reach out?

How do I pause my membership?

How do I cancel my membership?

Group Personal Training

How do I schedule a GPT session on the app?

How do I set up a recurring appointment?

How can I see how many sessions I have remaining for the current cycle?

Group Classes

What sort of group classes do you offer?

Friends and Family

Hey, I want to gift a friend or family member with 3 sessions—for FREE! How can I organize this?

Chiropractic

Do you have chiropractic service available at Bang?

1-on-1 Training

I’m interested in 1-on-1 coaching. Who should I get in touch with?

Memberships

Hey, can I change up my membership?

How exactly are my sessions capped?

Are there any other payment options outside of monthly?

Want to anonymously share your experience so far?  Let us know here!

Can’t find what you are looking for? Just reach out to our team via info@bangfitness.com. We’re always here to help. 

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